Quvia, a new AI-based QoE platform from Neuron, has unveiled Q-a fruit that has on board generative AI tools to enhance productivity, connectivity, digital operations, and customer experience in aviation, maritime, and enterprise sectors. Q allows customers to glance through network performance and QoE insights through natural-language queries, with the new AI tools making them next-level productive, operation-efficient, and enhancing end-user experiences. High-quality, always-on connectivity is complex across skies, seas, and remote locations, especially when managing multiple providers, satellite orbits, and terrestrial networks. Using AI and machine learning, Quvia delivers truly hybrid networks: the Quvia platform learns from the ingestion of data, dynamically adjusting its own decisions and behavior. In contrast to rules-based SD-WAN solutions, Quvia’s machine learning model always adapts. Smart network orchestration devotedly optimizes QoE, going far beyond traffic routing to cover other use cases, such as bandwidth on-demand and fleet-wide capacity sharing. Currently in beta, Q in Digital should expand the suite of AI capabilities in use under Quvia based on what was previously defined to ensure intelligent connectivity and digital operations end-to-end.
New features will include:
- AI Chatbot: The exciting features on offer include an AI Chatbot that renders insight across the Quvia platform faster and more intuitively by understanding natural language queries and surfacing relevant insights. As an illustration, a query could be something such as: “What is the CIR for ship X?” or, “What is the QoE of ship Y?” and receive an instant answer with supporting graphs.
- Interactive Dashboard: AI technology is being used to provide real-time insights into shipping, aviation, remote sites, and related hardware such as antennas and PoPs through users tracking their status, location, weather, performance metrics, and more. Besides, customers can ask the AI to generate a custom dashboard on demand.
- AI Agents: This division between putting such tedious and complex tasks into a human brain can render any team into mega boosts in productivity without any need for expert technical knowledge. For instance, cruise lines can sometimes lose millions in refunding requested Wi-Fi because it would take completely too long to manually review each one. The instant an AI agent is called on, it can analyze network performance and QoE data for each ship, validate a request, and quickly make the right decision—all during the period when a real service disruption occurs and real refunds ought to be tendered.
“Because industries need connectivity and digital ecosystems that are not one-size-fits-all, this AI needs to be able to be used by the businesses themselves,” Benny Retnamony, founder & CEO, Quvia. “Easy and fun to use, the true power of the AI models and chatbots lies in their data; we do not just analyze data—we create it. Using Q, we help customers approach tasks faster, smarter, and more effectively.”
Availability
Q is currently in beta while we gather customer feedback.
Check out a quick video about Q here. Interested in seeing a full demo? Contact us here, and find us at these upcoming events.
- SATELLITE 2025: March 10–13, Washington, D.C., USA
- Shippax Ferry Conference: April 2–4, Copenhagen, Denmark – Oslo, Norway
- Seatrade Cruise Global: April 7–10, Miami, Florida, USA
- Aircraft Interiors Expo (AIX): April 8–10, Hamburg, Germany
About Quvia
Quvia, formerly identified as Neuron, is the first artificial intelligence QoE platform utilized in ships, airplanes, or remote sites. The platform allows for a mixture of any connectivity, including different service providers, satellite orbits, and terrestrial networks, all within one vendor-neutral environment; continuously measures and analyzes the performance of the real-time connectivity, as well as the impact it has on quality of experience, and smartly manages the network to compensate for the best possible quality of experience-and that includes places that are most far off.